Privacy Policy

Craftt Culture is committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit CrafttCulture.ae and its subpages, place an order, or engage in our services. By using our website, you consent to the practices described in this policy.

Information We Collect

When you interact with CrafttCulture.ae, we may collect personal information such as your name, email address, phone number, and payment details. This information is gathered when you:

• Visit our website and browse its content.
• Place an order or make a purchase.
• Contact us with questions or feedback.
• Participate in promotions, surveys, or other activities.

We also collect information about your shopping preferences and history to enhance your experience on our website.

How We Use Your Information

We use your personal information to:

• Process your orders and ensure timely delivery.
• Provide you with personalized customer service.
• Improve our products, services, and website experience.
• Communicate with you about new arrivals, promotions, and events.

To help us achieve these goals, we may share your information with third-party service providers who assist us with marketing, order fulfillment, or customer service. These third parties are contractually obligated to use your information only to perform the tasks requested by Craftt Culture and not for any other purpose.

In some cases, we may also need to share your information to comply with legal requirements, enforce our website policies, or protect the rights, property, or safety of Craftt Culture, our customers, or others.

International Data Transfers

As Craftt Culture expands globally, your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws, but we will take necessary steps to ensure your data is handled in accordance with this Privacy Policy and applicable laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to recognize your browser, understand your preferences, and enhance your shopping experience. Cookies help us:

• Keep track of items in your shopping cart.
• Remember your preferences for future visits.
• Analyze site traffic and usage to improve our website.

You can control how cookies are used by adjusting your browser settings. However, disabling cookies may limit your ability to use some features of our website.

Third-Party Links

CrafttCulture.ae may include links to other websites, such as those of our partners, affiliates, and social media platforms. Please be aware that these websites have their own privacy policies, and Craftt Culture is not responsible for their content or practices. We encourage you to review their policies before providing any personal information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing the personal data we hold about you.
• Requesting corrections or updates to your information.
• Requesting the deletion of your personal data.
• Opting out of receiving marketing communications.

To exercise these rights or if you have any questions about this Privacy Policy, please contact us at +971 5266 76229.

Changes to This Policy

Craftt Culture reserves the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of CrafttCulture.ae following the changes constitutes your acceptance of the revised policy.